Hello, I collected 25 EP 28 level bonus of Christmas Event but it didn't come to my profile. What should I do? Thanks for advance
EP
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- Erledigt (Lösung)
- Alaqoq
Problem mit Ahlheim v4 - Keine Trips sichtbar
Aktuell kommt es zu Problemen bei Ahlheim v4. Sollte auch bei Dir nur eine Tour bzw. gar keine Tour angezeigt werden, setze bitte diesen Workaround um.
Aktuell kommt es zu Problemen bei Ahlheim v4. Sollte auch bei Dir nur eine Tour bzw. gar keine Tour angezeigt werden, setze bitte diesen Workaround um.
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[PeDePe] Community-Bot
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Good morning,
Thank you very much for your ticket. Our support is reachable again after January 9th - to get this ticket solved as soon as possible after the winter break could you please provide us your BCS name?
We'll keep you up to date, please be patient for a little bit
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Hello and happy new year Alaqoq,
Sadly we didn't get any further since thursday. To provide sufficient support we need your BCS name. Please describe your problem a little bit more detailed in order for us to get this right.
Please answer within the next days, otherwise we'll see this case as solved
Thank you in advance.
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Hello and happy new year Alaqoq,
Sadly we didn't get any further since thursday. To provide sufficient support we need your BCS name. Please describe your problem a little bit more detailed in order for us to get this right.
Please answer within the next days, otherwise we'll see this case as solved
Thank you in advance.
First of all, sorry about the delay. I had some important univercity finals last week.On the December 28, 2021, I was driving to gain Ev.P. for BCS Christmas Event. I reached level of 28 and to collect my 25 EP prize, i pressed ''Collect'' button, But after that my EP was still same when i checked for it. I think some kinda bug or connection loss happened.
My in game name is Alaqoq btw.
Thanks for your support!
Best regards
Alaqoq -
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Hey @Sebastian G., thanks for your kindness.
Yes, the EP which i received on December 30th 15:20 was one of the another levels' reward. I immediately opened this thread after i hadn't receieved the EP reward for level 28.
Thanks in advance
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Hey,
Thank you for being patient and waiting
I looked into our logfiles - the award for level 28 wasn't 25 EP, it was 25 "LP" -> points for control center simulator.
Did you checked for them there?
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[PeDePe] Sebastian G.
Hat das Label von In Bearbeitung auf Erledigt (Lösung) geändert