Hey
The Android app for BCS wont log me in but it logs me in now on the app now on pc and website so the details are correct but its saying incorrect
Hey
The Android app for BCS wont log me in but it logs me in now on the app now on pc and website so the details are correct but its saying incorrect
Good morning (in case it‘s morning for you as well ),
Thank you for your ticket! Four things:
Thank you in advance.
internet connections fine
Email address correct
Ive actually forgotton the password unless you can tell me
My Android is a Samsung S21 ULTRA
Hey
Thank you for your reply! As far as I can see you told us that you can log into your BCS account again. I apologize for that our 2nd Level Support hasn‘t answered your inquiry yet.
If you don’t know your password and can log into your BCS account navigate to your profile settings on the top left corner and reset your password there.
Afterwards you can use these data to log into the app.
Hey,
Due to you haven't answered since four days we'll see this case as solved.
If it's still persistent and you need help, please reply here
sorry i havent been well so havent been on to check ive reset the password and it now lets me log in the android app as normal
All issues resolved