Drive canceled

Good evening I would like to check the support for the company given on the company Tlesgames Matrix canceled, because for some employees can not book or drive a canceled trip, the option is not active
and for other employees the normal for the does not work. I already reinstalled the game and this does not work.

hello I'm part of the company TLESGAME MATRIZ and TLESGAME FILIAL I'm having problem that I can not get travel canceled some are and I can not help me in that part thank you since I'm not having VP